Tutorial on how to access the British Gas account

To create a British Gas account, go to the homepage, and then click on “My Account” at the top right. Then click on “Access your account”. Enter your email address, click on “Next”, enter your personal information and click “Next”. Finally, Enter your HomeCare number, customer reference number or sales order number and click “Next”.

This number can be found on any email or letter you’ve received from British Gas.

In order to log in to a British Gas account, simply click “My Account” on the homepage. Enter your email address, and enter your password then confirm.

In order to log out of a British Gas account, simply click on “Log Out” at the top your British Gas account page.

If you want to delete a British Gas account, please contact the customer service :

• By e-mail : customercomplaints@britishgas.co.uk
•  
• By phone : 00 44 113 298 0900
•  
• By the online customer complaint form
•  
• By mail :

Complaints Management Team

PO Box 226, Rotherham, S98 1PB